How RocketHooks Works with Jira

RocketHooks polls Jira’s REST API to monitor issues, sprints, and project activity. Track status transitions, new assignments, sprint progress, and custom field changes across your Jira projects without writing Jira automation rules or configuring Jira webhooks manually.

Works with Jira Cloud (Software, Service Management, and Business).

Authentication Setup

Jira Cloud uses API tokens with basic authentication. Generate a token at id.atlassian.com:

{
  "auth": {
    "type": "basic",
    "username": "your-email@company.com",
    "password": "YOUR_JIRA_API_TOKEN"
  }
}

Endpoint Examples

Monitor Issue Status Changes

Track issues transitioning between workflow states:

{
  "url": "https://your-domain.atlassian.net/rest/api/3/search?jql=project=PROJ+AND+updated>=-1h+ORDER+BY+updated+DESC&maxResults=20&fields=key,summary,status,assignee",
  "method": "GET",
  "pollInterval": 60,
  "changeDetection": {
    "strategy": "jsonpath",
    "expression": "$.issues[*].fields.status.name"
  }
}

Monitor New Issues

Detect when new issues are created in a project:

{
  "url": "https://your-domain.atlassian.net/rest/api/3/search?jql=project=PROJ+AND+created>=-1h+ORDER+BY+created+DESC&maxResults=20&fields=key,summary,issuetype,priority,reporter",
  "method": "GET",
  "pollInterval": 120,
  "changeDetection": {
    "strategy": "jsonpath",
    "expression": "$.issues[*].key"
  }
}

Monitor Sprint Progress

Watch for sprint scope changes and burndown:

{
  "url": "https://your-domain.atlassian.net/rest/agile/1.0/board/BOARD_ID/sprint?state=active",
  "method": "GET",
  "pollInterval": 300,
  "changeDetection": {
    "strategy": "deep-compare"
  }
}

Common Patterns

Engineering Status Sync

Monitor issue status changes and push updates via webhooks to your team tools so product managers and stakeholders stay informed without checking Jira directly.

SLA Monitoring

Track service desk issues approaching SLA deadlines. When issues remain unresolved past a warning threshold, send webhook alerts to your on-call system for immediate escalation.

Cross-Tool Visibility

Combine Jira issue tracking with GitHub PR monitoring. When a linked PR is merged, verify the Jira issue status is updated. If not, send a reminder notification.

Delivery Channels

Webhooks: Trigger downstream automation or status sync with HMAC-signed payloads and automatic retries

Additional delivery channels (Slack, email, SMS) coming soon.

Next Steps

Generate a Jira API token from your Atlassian account
Configure basic auth credentials in RocketHooks
Set up a JQL-based monitor for your project
Route webhook notifications to your project management workflow

Jira Integration